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You can refer to our guide here on how to make an order via our Online Store.
All orders are shipped from our headquarters, Petaling Jaya.
You can head over to our blogpost on Fire Safety Tips to get tips in protecting yourself, your loved ones and your business.
It’s pretty simple. Remember the acronym P.A.S.S. Just Pull the Pin, Aim at the base of fire, Squeeze the handle and Sweep the fire. You can also refer to our How To Use page for 4 simple steps to use your fire extinguisher in case of a fire. If the fire is too big, please call emergency services at 999.
Yes! Our 1KG ABC has been tested to withstand up to 60C/55 Bar of pressure which is way more than Malaysian hot weather.
The shelf life of our fire extinguisher is 12+- years from the manufacture date.
There is no need for annual servicing if it’s for personal use, you just need to regularly check the meter gauge and make sure the needle is always in the green zone. That indicates the unit is in a good condition. If you are using the fire extinguihser for commercial use, a yearly service is required by Bomba to renew the Bomba License.
Unfortunately, no. All fire extinguishers must be refilled/service once they have been discharged. Even if you only use a small amount of the extinguisher, the pressure will leak slowly over time as the seal is broken.
You can drop off your fire extinguisher at our main HQ, or contact us by Whatsapp!
All of our fire extinguishers have a 1 year manufacturing warranty.
Nope! The powder is Mono Ammonium Phosphate(MAP) which is non-toxic and is environmentally friendly as well. It has been intensively tested and approved by various bodies and authorities.
You should at least have 1 fire extinguisher per house. DO NOT place them near stoves and heating appliances, and places where fires may start and spread quickly. Otherwise, it will be hard to reach your fire extinguisher when you need it.The fire extinguisher is best placed where there is a high risk of fire, e.g, the kitchen, in the car.
Yes, all the fire extinguishers come together with a mounting bracket, we advise our customers to mount the fire extinguishers using dedicated wall brackets or inside wall cabinets with the carrying handle placed 3½ to 5 feet above the ground. Larger fire extinguishers need to be mounted at lower heights with the carrying handle about 3 feet above the ground.
In general, a 9kg or 6kg ABC Dry Powder Fire Extinguisher will be suffice but for premises with a lot of electrical items (server rooms, machinery, electronics), the 2kg CO2 Fire Extinguisher would be more applicable. Here's a full guide to get a better understanding!
A bomba license is a license that is issued by the Bomba that denotes the location of each extinguisher and the date of expiry of each extinguisher. All the data is kept by the Bomba for their inspections to ensure that Malaysia is safe from fire.
The shelf life of our fire extinguisher is 12+- years from the manufacture date.
When it expires, the license can be renewed if it is within 10 years of the date of manufacture and when it is not condemned.
If you're using it for personal use, e.g, home, you do not have to service it yearly. However, you will need to service your fire extinguishers and renew your Bomba License yearly if it's for commercial purposes, e.g, for business premises. This is done to ensure your fire extinguisher works effectively during emergency.
You can drop off your fire extinguisher at our main HQ, schedule your fire extinguisher to be picked up by us by filling our servicing form here, call us at +603 7962 9999, contact us by Whatsapp or simply drop by at our office to schedule an appointment!
For the 1, 3 and 9kg ABC powder fire extinguishers, the pressure will continue to drop once it is used, it won't be able to be used after few hours, however the CO² fire extinguishers, it can be reused multiple times until the CO² in the canister has depleted.
Our fire extinguishers have a shelf life of +-10 years.
All of our fire extinguishers have a 1 year manufacturing warranty.
Nope! The powder is MonoAmmonium Phosphate(MAP) which is non-toxic and is environmentally friendly as well. It has been intensively tested and approved by various bodies and authorities.
The ABC Dry Powder (or Dry Chemical) charged fire extinguisher is a multi-purpose fire extinguisher and can be used on Classes A, B & C fires. They can also be used on electrical fires but leave a residue that may be harmful to sensitive electronics.
Carbon dioxide extinguishers (CO²) are ideal for places with a lot of electrical equipment such as offices or server rooms because they are safe to use on fires involving electrical apparatus. They can also be used on Class B fires, those involving flammable liquids such paraffin or petrol.
For normal areas, a 9kg ABC fire extinguisher is suitable for every 500sq feet. For areas with electronics, a 2kg CO2 fire extinguisher is suitable for every 500 sq feet. For example: A space of 1,000sq feet with a 500sq feet server room will need 1 unit of 9kg ABC + 1 unit of 2kg CO2 fire extinguisher.
It’s pretty simple. Remember the acronym P.A.S.S. Just Pull the Pin, Aim at the base of fire, Squeeze the handle and Sweep the fire. You can also refer to our How To Use page for 4 simple steps to use your fire extinguisher in case of a fire. If the fire is too big, please call emergency services at 999.
Yes, all the fire extinguishers come together with a mounting bracket, we advise our customers to mount the fire extinguishers using dedicated wall brackets or inside wall cabinets with the carrying handle placed 3½ to 5 feet above the ground. Larger fire extinguishers need to be mounted at lower heights with the carrying handle about 3 feet above the ground.
Shipping charges will be incurred for our orders on our products. The rates are calculated based on the delivery location and the weight of the products.
Self-collection is now available only for our 2kg CO2 & 9kg ABC Fire Extinguishers. Our representative will contact you the next business day after the purchase. Additional details will be needed to process the Bomba license by the Bomba Authorities. We will contact you when your Bomba License is ready for collection! Please present the confirmation email at the counter. Collection point is at our Petaling Jaya Headquarters. 📍Our Address
Unfortunately we do not offer self-collection for other products as of the moment. Instead, you can drop by our Petaling Jaya Headquarters to make a purchase. 📍 Our Address
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take up to 14 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
Yes! You can drop by our Petaling Jaya Headquarters to purchase or enquire any of our Fire Safety products and services.
Our office hours are as of below:
• Mon - Friday: 8am - 5pm
• Saturday: 8am - 1pm
• Sunday: Closed
Yes we are! You can also find us on Shopee Mall and Lazada Mall. These are our official Fire Fighter Store, avoid buying from sellers that look suspicious.
You may refer to this tutorial guide video on how to make payment with Atome. BNPL: YouTube Guide Video.
If you need any assistance, simply contact our Customer Service representative by clicking on the WhatsApp icon at the bottom of the page.
