Where are the orders shipped from?
All orders are shipped from our headquarters, Petaling Jaya.
What type of fire extinguishers do I need?
In general, a 9kg ABC Dry Powder Fire Extinguisher will suffice but for premises with a lot of electrical items( server rooms, machinery, electronics), the 2kg CO2 Fire Extinguisher would be more applicable. Here's a full guide to get a better understanding!
What is a Bomba License?
A bomba license is a license that is issued by the Bomba that denotes the location of each extinguisher and the date of expiry of each extinguisher. All the data is kept by the Bomba for their inspections to ensure that Malaysia is safe from fire.
What happens when the Bomba License on the extinguisher expires?
When it expires, the license can be renewed if it is within 10 years of the date of manufacture and when it is not condemned. Here’s a quick guide to determine if the extinguisher is condemned and cannot be renewed.
Do I have to service my fire extinguisher yearly?
If you're using it for personal use, e.g, home, you do not have to service it yearly. However, you will need to service your fire extinguishers and renew your Bomba License yearly if it's for commercial purposes. E.g, for business premises. This is done to ensure your fire extinguisher works effectively during emergency.
How do I service or renew my fire extinguisher Bomba License?
You can drop off your fire extinguisher at our main HQ, schedule your fire extinguisher to be picked up by us by filling our servicing form here, or contact us by Whatsapp!
How long will the extinguisher last?
It has a shelf life of +-10 years.
What is your warranty policy?
All of our fire extinguishers have a 1 year manufacturing warranty.
Do you provide installation service?
No, we do not offer installation services.
What are the payment methods available?
We accept payment methods such as debit card, credit card, bank transfer, atome buy now pay later and cash (only applicable at HQ).
